Welcome to Gem Kids Academy ! These Terms and Conditions (“Terms”) govern your access to and use of our website and services. By using our website or services, you agree to be bound by these Terms.

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1. Services

Gem kids Academy provides educational tutoring services to students in in all subjects to Primary and High school students, delivered via in-person sessions/small group classes.

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2. Eligibility

To use our services, you must:

• Be at least 18 years old, or have consent from a parent/guardian.

• Provide accurate and complete information when registering.

• Comply with all applicable local and national laws.

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3. User Accounts

• You must register for an account to access our services.

• You are responsible for maintaining the confidentiality of your login information.

• You agree not to share your account with others or use someone else’s account.

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4. Payment and Refunds

• All fees must be paid in advance unless otherwise specified.

• Accepted payment methods: Credit or Debit Card.

• Cancellations must be made at least one week in advance to be eligible for rescheduling only. Payments are non-refundable; however, credits or rescheduling options may be offered where possible.

• No-shows or late cancellations are not eligible for reschedule or refund.

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5. Code of Conduct

By using our services, you agree to:

• Treat tutors and staff with respect.

• Not engage in abusive, inappropriate, or unlawful behavior.

• Not record sessions without permission.
  We reserve the right to suspend or terminate accounts violating this code.

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6. Intellectual Property

• All content on the website, including lesson materials, videos, and branding, is the property of Gem kids Academy or licensed to us.

• You may not reproduce, distribute, or use materials for commercial purposes without written permission.

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7. Limitation of Liability

We do our best to provide high-quality educational content, but we do not guarantee specific academic results. To the fullest extent permitted by law, we disclaim liability for any damages resulting from the use of our services.

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8. Privacy

Your privacy is important to us. Please refer to our Privacy Policy for information about how we collect and use your data.

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9. Modifications to the Terms

We may update these Terms from time to time. Changes will be posted on this page with an updated effective date. Continued use of the website after changes means you accept the revised terms.

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10. Contact Us

If you have questions or concerns about these Terms, please contact us at:
Email: [info@gemkidsacademy.com.au]
Phone:  [1300 515 664]